• Service Centre (for reporting repairs and paying your rent)

    0345 850 9994

    (Calls are charged at local rate)

    Emergencies: Where a vital service has broken down and is likely to cause risk to you, your family or neighbours, your home or your belongings. This will be made safe within 24 hours.

    Emergency repairs include:

    • Gas & Central Heating problems (DO NOT ring the contractors directly)
    • Total loss of water supply
    • Major water leak (which is causing a flood)
    • Toilet blockage or toilet not flushing (where there is no alternative toilet in use)
    • Blocked flue to a boiler or open fire
    • Total loss of electric power

    To report an emergency out of hours, please call 0345 850 9994 and follow the instructions to be redirected to our out of hours service.

    For all other enquiries 

    0345 266 9760

    (Calls are charged at local rate)

    Monday to Thursday 9am - 5pm and Fridays 9am - 4.30pm.

    Please note that calls may be recorded for training and safety purposes.

  • Luminus Group, Brook House, Ouse Walk, Huntingdon, PE29 3QW


    To view the full size google map please click here.

    To download a map with directions to Luminus' Brook House offices, please click here.

    Our GPS coordinates are:
    Latitude: 52.330516
    Longitude: -0.176306